How Insolnet works

Two ways to use it

Pick up the phone. Call 01242 576555 and talk the situation through with us. Nothing is opened on the system and nothing is charged — it's a professional conversation, and often it's all that's needed.

Or refer the client for advice. Submit the company and the director's contact details through your dashboard and we'll get in touch with them directly to arrange an initial call, or a meeting with Joe Whiley or Alisdair Findlay. This is the one route where we approach your client — because that's the point of it. If you'd rather speak to an adviser yourself first, call us before you submit.

Advisory work is free. If the picture turns out to be more complicated than a conversation can resolve, the natural next step is a Bank Analysis — and if closure is the answer, the case carries straight through to the liquidation route without being re-keyed.

Log into Insolnet, create a case, enter the company name and a few basic details. The case is private to your firm at this point — we never approach your client out of the blue. Anything they need to see or authorise reaches them through you. You're the relationship.

Before we analyse anything, your client gives a short authorisation for the bank analysis. You share a secure link from your dashboard — it comes from you, not a cold email from us — and your client confirms they're a director and authorises Insolvency Direct to analyse the company's bank data, including using our AI analysis provider. We record that authorisation, and nothing is sent for analysis until it's given.

They don't need an account to do it, and the page checks them against the live list of active directors at Companies House before it will show them the terms at all.

Having authorised, your client creates their login and completes identity verification. The people who need verifying are taken from the Companies House officer list when the case is opened, so nothing has to be assembled by hand — each of them provides photo ID and proof of address. If a document isn't clear enough we go back for that one document, not the whole case.

The analysis will not run until every officer is verified. This sits here rather than at engagement because the checks belong with the point at which we start processing the company's financial data, not with the point at which a liquidation is agreed.

With the authorisation recorded and the identity checks approved, the statements come straight from the bank — neither you nor your client exports anything:

• • Open-banking request (live now). We raise a request against the company's bank account through Armalytix, an FCA-regulated open-banking provider. Your client approves it, their bank releases the statement data, and we load it into the case.
• • Direct integration (in development). The request and the return trip are handled by us today. Once the Insolnet–Armalytix link is live the data will flow into the case on its own, which shortens the wait — it doesn't change what your client is asked to do.

With your client's authorisation recorded and every officer verified, our deterministic categoriser classifies every transaction (seeded with the directors' Companies House appointments and known counterparties), then Anthropic's Claude Opus applies the IP-specific findings review. A severity-graded report then appears on your dashboard — findings cross-referenced to the pre-insolvency adjustments framework so each one comes with the relevant statutory hook (s.239, s.238, s.214, CA06 s.847 and so on).

Two sets of eyes look at the report:

• • You. You know your client's history and can interpret the findings in that context.
• • Alisdair Findlay, our accountant relationship manager, carries out the initial review — working through each finding and raising anything material with Joe Whiley, our licensed insolvency practitioner, so the report reaches you with the IP perspective on what each finding actually means in practice.

Alisdair issues the reviewed report to you and sets up a working call. Walk through the findings, discuss implications, identify options. Sometimes liquidation is the right path; sometimes there are restructuring routes worth exploring; sometimes a HMRC time-to-pay arrangement, a voluntary repayment of an overdrawn DLA, or a corrective entry changes the picture entirely. Where a question needs the IP directly, Joe joins the conversation.

You take the conclusions back to your client and advise. The decision sits with them, on your advice.

Liquidation costs are discussed openly between you, Joe, and your client. The CVL or MVL terms are agreed in writing. Your client now becomes Insolvency Direct's client for the purpose of the liquidation.

The case questionnaire (24 sections covering company details, officers, employees, creditors, assets, banking, and so on) needs to be completed. Identity verification is already done if the case came through a Bank Analysis — it carries across with everything else on the same case file, and nothing is asked for twice. Where a case is referred straight in for liquidation without an analysis, that's the point at which we run it.

You can take this work on for your client if you wish — and your firm is paid for doing so, at a fixed task fee from our partner rate card, agreed with Joe Whiley case by case and disclosed to creditors. Many accountants prefer to keep this work in-house so they retain control of the client touchpoints. Equally, some prefer we engage the client directly. Either works.

Board meeting to pass the resolution, decision procedure with creditors, appointment of liquidator subject to creditor approval. We handle the statutory documents, Gazette notices, Companies House filings, and the Creditors Hub for claims and voting. Your client doesn't have to figure out an SIP 9 form.

We see the case through to closure under our licence — statutory reporting, dividend distribution if assets allow, final meeting, dissolution. Investigation and reporting on director conduct stay with our team throughout. Your firm's fee for the onboarding and Statement of Affairs work (where applicable) is paid as a Statement of Affairs expense in a CVL, or by the company in an MVL, and disclosed to creditors or members. You retain the broader accountant relationship with your client throughout.