How Insolnet works

Two phases. The first — Bank Analysis — is accountant-led. Your client stays with you. Insolvency Direct is a tooling and advice provider, not the IP yet. The second phase — liquidation — only happens if that's the right outcome.

Phase 1

Pre-appointment Bank Analysis

Your client is still your client. Your firm's KYC continues to apply. You're using Insolnet as a professional tool to support your advice.

1

You create the case in your dashboard

Log into Insolnet, create a case, enter the company name and a few basic details. The case is private to your firm at this point — we don't email your client and we don't engage with them directly. You're the relationship.

2

Bank data ingest

Two routes:

  • CSV upload (live now). You or your client export bank statements from the bank's online portal or your bookkeeping software, and you upload them through your dashboard.
  • Armalytix open-banking integration (in development). Once live: your client receives a single email from Armalytix authorising read-only access to their bank data. Armalytix forwards the structured transaction data to Insolnet automatically. The client doesn't receive any email from Insolvency Direct at this stage — the engagement remains accountant-to-client, as it should be pre-appointment.
3

Analysis runs

Our deterministic categoriser classifies every transaction (seeded with the directors' Companies House appointments and known counterparties), then Anthropic's Claude Opus 4.7 applies the IP-specific findings review. Severity-graded report appears on your dashboard within minutes.

4

Two professional reviews

Two sets of eyes look at the report:

  • You. You know your client's history and can interpret the findings in that context.
  • Joe Whiley, our licensed insolvency practitioner and accountant relationship manager. Joe reviews independently, with the IP perspective on what each finding actually means in practice.
5

Joe contacts you to discuss

A working call between you and Joe. Walk through the findings, discuss implications, identify options. Sometimes liquidation is the right path; sometimes there are restructuring routes worth exploring; sometimes a HMRC time-to-pay arrangement, a voluntary repayment of an overdrawn DLA, or a corrective entry changes the picture entirely.

You take the conclusions back to your client and advise. The decision sits with them, on your advice.

Phase 2

Liquidation — if that's the conclusion

Only at this point does Insolvency Direct formally engage with your client. KYC, the questionnaire, and the statutory CVL or MVL process kick in.

6

Engagement and cost

Liquidation costs are discussed openly between you, Joe, and your client. The CVL or MVL terms are agreed in writing. Your client now becomes Insolvency Direct's client for the purpose of the liquidation.

7

KYC and questionnaire

Insolvency Direct's KYC begins at this point (we're now the IP-elect, with statutory obligations). Your client provides ID and verification. The case questionnaire (24 sections covering company details, officers, employees, creditors, assets, banking, and so on) needs to be completed.

You can take this work on for your client if you wish — and there's a case set-up fee paid to the accountant for doing so. Many accountants prefer to keep this work in-house so they retain control of the client touchpoints. Equally, some prefer we engage the client directly. Either works.

8

Statutory process

Board meeting to pass the resolution, decision procedure with creditors, appointment of liquidator subject to creditor approval. We handle the statutory documents, Gazette notices, Companies House filings, and the Creditors Hub for claims and voting. Your client doesn't have to figure out an SIP 9 form.

9

Closure

We see the case through to closure under our licence — statutory reporting, dividend distribution if assets allow, final meeting, dissolution. Your share of the case set-up fee (where applicable) is paid on appointment. You retain the broader accountant relationship with your client throughout.

Key points worth re-stating

  • Pre-appointment, your client is your client. Your KYC applies. We don't email your client without your say-so.
  • The Bank Analysis is professional analytical work delivered to you, not a sales touch on your client.
  • Joe Whiley reviews every Bank Analysis report personally as part of the relationship-manager service. You always have an IP to talk to.
  • Liquidation only proceeds if you and your client conclude it's the right path. We don't push it.
  • If you do the questionnaire / KYC work yourself, the case set-up fee is yours.

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